Customer: Susan ( UK ) Tour Dates: 2014-01-09
Tour Itinerary: 3-day Harbin Ice Festival Tour
I had a great trip to Harbin thanks. Was met at the airport by Celina my guide and driven in a comfortable car to the hotel. The hotel was well located, spacious and comfortable, if a little tired in its furnishings. Breakfast was fine although my favourite dishes from the first day (egg tart, dumplings) weren't on offer on the second day. My guide was generally on time (one exception on the Sunday morning - when she was 10 minutes late but very apologetic). The guide and driver helped find a bathhouse for me and recommended a place to eat on the Saturday evening. I perhaps would have liked the guide to tell me more about the places we visited. Overall I was pleased with the service provided.