As a Harbin Winter Tour Planner, we have lot of local guides and drivers, we cooperate with many hotels, ski resorts, tourist attractions, restaurants, the sponsor of Harbin International Ice and Snow Sculpture Festival, Harbin train station, Harbin airport, and etc.; hence we understand Harbin well and are familiar with each place our customer goes. We are convenient to go out to inspect and control the quality of each place for your trip. And if you have any problem during the trip, we can give a fast help and support.
As we have many staffs work in Harbin, we are able to offer you the most updated local information to help you understand what need to be aware of before your arrival in Harbin.
We are more professional than other travel agencies who don’t specialize in winter tours. Though we begin our winter theme tour online booking on 2012, we have planned Harbin winter tours or China winter tours for our foreign partners' customers for more than 20 years. Many of our tour guides and travel consultants have traveled, investigated, even worked in many China winter destinations. We can tailor-make winter tour packages and arrange many winter activities or sports for our customers according to their request.
Our travel consultants will be with you from the very first e-mail or phone-call to the moment you are safe back home. For your every inquiry to us, we give prompt response within 0.5-23.5 hrs. And we specially provide urgent contact email for you to get our priority response. We also offer a 24hrs phone call service for you to reach us anytime you need during your trip. For all the questions you have, we will take care of it and give a prompt response and action!
We run all our business base on Integrity and Honesty. We have strict operational guidelines for our guides and staff to follow. We also put all our promised service into written docs for you before your arrival. We mean it only by words, but also by actions!
Based on sincerity for years, we have now become a well-know travel company in China. We have gained awards as a Trustful company and a promise keeping company rewarded by official Administration. So, please feel free to count on us, a reliable Harbin winter tour agent !
An experienced tour operator plays very important role in choosing a right tour company as it will determine if your whole trip would be smooth, comfortable, pleasant or not.
Founded in 1986, our company has conducted tour business for nearly 30 years. This ensures that we can provide knowledgeable tour guide, safe driver, flexible schedule, fantastic hotel and exquisite cuisine at great prices. We pay attention to every single detail of our tour service, if there is anything improper in all the procedures, we can make it right promptly. Travelling with us, we hope you enjoy a totally worry-free, hassle-free and difficult-free experience.
Because we have been working in tourism industry for so many years, we have built many long standing cooperative links with over 500 local service providers in China, which enable us to provide the most competitive prices to our value customers.
We discount price only, but never discount quality. However, we offers in all of our tours a level of quality that only can be matched by the top 20% of other travel agencies or travel organizers. We can even show attractions to our customers that are hidden to most of tourists due to our close relations with local governments. We aim to bring an unbeatable value for the money spent on us.
We consider customer caring service as our number one job. We are in direct contact with each of our customers. And because of it, we know exactly what you want and can meet your every need. We value each customer’s information and appreciate your every comment to us. We are eager to listen and learn anytime how we can improve our service better. We will make sure that each step of your tour is taken into account with a personal care to make you totally satisfied.