Customer: Hania ( Australia ) Tour Dates: 2015-01-19
Tour Itinerary: Tailor-made 8-day Harbin Winter Adventure Tour
Thank you for your email, good to hear from you again. Our tour of Harbin, Yabuli and China’s Snow Town went very smoothly. We were met on arrival at Harbin Airport by May Zhang, our guide, and John, our driver, and were driven straight to our accommodation at the Holiday Inn City Centre. May gave us an interesting introduction to Harbin as we drove. At the hotel, May obtained for us a room upgrade. In fact she did so for every night that week in Harbin, Yabuli and Snow Town.
The hotels in Harbin and Yabuli were very good, but the one in Snow Town was not to the same standard. Incidentally, it is now named “Day’s Hotel and Suite”, not “Snow Town Boutique Resort”.
May’s English skills were very good and we had no problems understanding each other. She was an excellent guide, always reliable and helpful and very knowledgeable about the places we visited.
John was a very good driver and made us feel safe in all situations.
We enjoyed all the attractions that you had arranged for us, except we felt the evening at the Russian Theatre restaurant in Harbin was too long and the meal was disappointing.
Thank you again for all the excellent help you provided us in arranging our tour. We will have no hesitation in recommending your company to our friends.
Wishing you a Happy New Year and good fortune in 2015.
Hania and Kevin Roe