Kim's Feedback

Customer: Kim ( Canada )      Tour Dates: 2015-02-06

Tour Itinerary: 3-day Harbin Ice Festival Tour

Hi Jane,

Regarding my comments on the Harbin tour, they are as follows:

Our trip to Harbin was amazing. We really appreciated the smiling guide who was there to greet us at the airport, and her flexibility and patience with us throughout the tour. As the weekend progressed, we decided we wanted to spend more time exploring the downtown area and therefore we asked the guide to re-arrange the schedule to accommodate our changing interests. She was so helpful and agreed to reschedule our pickup times as well as rearrange some of the items on the tour to accommodate our needs.

We were very impressed with both the guide and the driver, and they really did their best to make it a great trip for us. 

The hotel was also very nice, and we really enjoyed the casual atmosphere of the hotel bar. And the band even had me get up and sing a song with them the first night we were there!

The restaurant at the hotel was also very good. We enjoyed the breakfast buffet that offered both Western and Chinese food, and the dinner we had at the hotel restaurant was also very nice, and offered a great selection, including several Russian dishes, which were delicious.

I would gladly recommend this trip to anyone who is interested in seeing Harbin. It was well worth it.