Customer: Sue ( Australia ) Tour Dates: 2016-01-23
Tour Itinerary: Tailor-made 15-day Highlights of China
I'm contacting you now to give you some feedback about my trip to Harbin.
I had a fabulous time - Harbin is definitely a lovely place to visit and it is a special experience to visit and see the ice and snow and cold temperatures.
I think your company offers a great service. All of the bookings and the payment arrangements were handled very efficiently.
The arrangements you made for me worked out very smoothly and were a very big factor in the enjoyment of my trip.
The driver was punctual and skillful, he was very reliable and th care was clean and comfortable and warm. The guide Daniel was great. He was very interesting and I've learnt a lot. He was also very good company and was concerned for my welfare as it is quite easy to slip over on the ice but he made sure I was always safe and comfortable. He had very good English and really went out of his way to give me a memorable trip.
Thanks for all the arrangements.
As I've been out of the office for a couple of days I'm quite busy today but I will post to Tripadvisor and recommend your company to others as I think you offer a very good service.
Thanks for everything