Harbin Trip Reviews & Feedback

We are Harbin Ice Festival Tour Operator and China Winter Vacation Planner who are so confident in the quality of our services that we have committed to share absolutely all the feedback & trip reviews we receive from clients who have traveled with us, with nothing left out, and no excerpting, easily sortable. Find out what fascinated, delighted, inspired, amazed or enlightened...and what fell short of their expectations and in what ways.  (Read more reviews & feedback on our business list on Tripadvisor)

Hi Cathy,Our Guide and Driver were very attentive, on time and friendly. We saw everything we wanted and were very pleased with the hotel location and facilities and would recommend these and your services to our friends.Just for your information, from our point of view, we were disappointed with the Siberian Tiger Park...  Read more >>

Customer: Kathy ( New Zealand )

Itinerary: 4-day Harbin Ice Festival Highlights Tour

Tour Dates: 2015-01-07

Hi Cathy,I am leaving Harbin to day back to Hong Kong. Me and my husband did have a wonderful time here. Your guide May was such a wonderful person, pretty, warm, caring ( 體貼入微)and driver was effecting also. Have a Happy New Year and looking forward to deal with you next trip to China.Sally   Read more >>

Customer: Sally ( Canada )

Itinerary: Tailor-made 4-day Harbin Tour

Tour Dates: 2015-01-05

We had a 5-day tour of Harbin and Xuexiang with the IceFestivalHarbin company. In that time we have Theo and Sunny as our tour guides. Theo showed us around Harbin and Sunny took us to Xuexiang. Both are fantastic people! We could not have had a better time on better guides. Our driver was very safe and was concerned...  Read more >>

Customer: Scott ( expat in China )

Itinerary: 5-day Harbin Winter Adventure Tour

Tour Dates: 2015-01-04

Hi Cathy,Thank you for your kind message. It was very nice to meet you at Guilin! First of all, we would like to thank you for your professionalism, promptness, and friendliness while making all necessary arrangements pertaining to our trip. You are so easy to work with and thank you for your kind and prompt response ever...  Read more >>

Customer: Amanda ( USA )

Itinerary: Tailor-made 13-day East & South China Tour

Tour Dates: 2015-01-04

Dear CathyThis is to express our appreciation and joy of our China trip last week. All your arrangements were perfect and we have really enjoyed every single minute of our trip. The Harbin experiance in particular was extra ordinary and the professionalism of Amy Xu was just unbeatable. We will definitively recommend...  Read more >>

Customer: Rolf ( Switzerland )

Itinerary: 7-day Beijing and Harbin Winter Tour

Tour Dates: 2015-01-02

Hi Alice, Just wanted to send you a quick email in regards to our recent holiday booked through yourself to Harbin( Dec 30-3 Jan). It was AMAZING and we will always remember the spectacular sights we saw, thanks to you in helping and organising our itinery. Also must make mention to our fabulous guide Susan. She was...  Read more >>

Customer: Gary ( Australia )


Tour Dates: 2014-12-30

Hi Alice,Our harbin experience was wonderful, from the planning stage all the way through.I was wondering if you can help me with a tour to the above.We would like to spend roughly 4 nights there and would like to experience the tree hotel for 2 nights.I am looking at April 3rd to Tuesday the 7th of April.ThanksCass   Read more >>

Customer: Cass ( Australia )

Itinerary: 3-day Harbin Family Winter Holidays

Tour Dates: 2014-12-28

Dear Cathy,Regarding the trip, we felt a great relief when we saw Jason, the local guide already at the Harbin Airport when we arrived.  The trip arrangement was very satisfactory.  With Jason's help, we got sufficient warm clothing for our excursion to the Snow Town.  Moreover, he helped us to take good...  Read more >>

Customer: Winnie ( Hong Kong, China )

Itinerary: 5-day Harbin Winter Adventure Tour

Tour Dates: 2014-12-28