Harbin Trip Reviews & Feedback

We are Harbin Ice Festival Tour Operator and China Winter Vacation Planner who are so confident in the quality of our services that we have committed to share absolutely all the feedback & trip reviews we receive from clients who have traveled with us, with nothing left out, and no excerpting, easily sortable. Find out what fascinated, delighted, inspired, amazed or enlightened...and what fell short of their expectations and in what ways.  (Read more reviews & feedback on our business list on Tripadvisor)

Dear Cathy,Have returned safely and enjoyed the short time I was there.Very happy with the guide and his service. He really went beyond the usual and was able to take pictures for us and be able to answer a wide variety of questions. Would give it an A+.I don't have Edwards email so could you please pass it to me so I can...  Read more >>

Customer: Faiz ( Malaysia )

Itinerary: 3-day Harbin Ice Festival Tour

Tour Dates: 2013-02-15

Hi CathyJust returned home yesterday.Our short Harbin visit was very well organised.Our guide was at all times helpful, our driver was safe and we enjoyed the activites organised for us.However, the room for our first two nights in Harbin was terrible. The drain in the bathroom stank really bad as if it was directly connect...  Read more >>

Customer: Diane ( Australia )

Itinerary: 5-day Unforgettable Harbin and China's Snow Town Tour

Tour Dates: 2013-02-11

Hello Cathy,I am also happy to hear from you!Patti and I sincerely enjoyed our experience in Harbin. We are fine with sharing some comments about your service.Sherry did an excellent job as our guide, with great sensitivity to our interests and needs.  She shared her knowledge of the history and local perspectives...  Read more >>

Customer: Kevin ( USA )

Itinerary: 4-day Harbin Ice Festival Highlights Tour

Tour Dates: 2013-02-04

Dear Cathy,I am back in Malaysia.Except for the cold weather I had a wonderful time in Beijing. A big Thank You to you and your team.I will definitely recommend you to my friends who intend to visit Beijing.Best of luck to you.Regards,Arfah   Read more >>

Customer: Arfah ( Malaysia )

Itinerary: Customized Tour: 5-day Beijing Group Tour

Tour Dates: 2013-02-04

Hi Nancy,The trip was wonderful. Everything was arranged perfectly, so I could enjoy my stay in Harbin. The guide, Lucy, was very kind and helpful to me. She taught me many things about Chinese culture, took me to local restaurants, and even took me to a local store to buy appropriate clothing for the cold weather (I needed...  Read more >>

Customer: Meredith ( USA )

Itinerary: 4-day Harbin Winter Tour

Tour Dates: 2013-01-21

Dear Cathy,Just a note to let you know that everything has gone extremely well and we have really enjoyed our tour. Thank you for all your help.Best wishes,Peter Peterson and Carol Whiteside  Read more >>

Customer: Peter ( Austria )

Itinerary: Customized Tour: 9-Day Harbin-Beijing-Xi’an Tour

Tour Dates: 2013-01-18

I would love to.I booked my 3 day tour of Harbin Ice Festival online and had plenty of interactions with Cathy at the main office. It was easy to book and pay for online.On my arrival my driver was late secondary to traffic on the roads from an accident. However if was the only inconvenience during my tour.My guide Edmund...  Read more >>

Customer: Alan ( USA )

Itinerary: 3-day Harbin Ice Festival Tour

Tour Dates: 2013-01-18

Hi Cathy:Thanks for the travel arrangement. Everything was fine. Both tour guide works well. We have a good time. Thank you very much. Best Regards, Andrew Lai   Read more >>

Customer: Andrew ( HKSAR & Vietnam )

Itinerary: 7-day Shanghai Harbin Tour

Tour Dates: 2013-01-17