Harbin Trip Reviews & Feedback

We are Harbin Ice Festival Tour Operator and China Winter Vacation Planner who are so confident in the quality of our services that we have committed to share absolutely all the feedback & trip reviews we receive from clients who have traveled with us, with nothing left out, and no excerpting, easily sortable. Find out what fascinated, delighted, inspired, amazed or enlightened...and what fell short of their expectations and in what ways.  (Read more reviews & feedback on our business list on Tripadvisor)


Hi Cathy, Please apologize for a very very late respond. Here I'd like to thank you so much for such a perfect tour arrangement last December. We were very satisfied with the time management, and what were included in the package was also worth it for such a long journey, with a comfortable transport, overnight arrange...  Read more >>

Customer: Suziyanti ( Bruneian )

Itinerary: 2-day China's Snow Town Tour

Tour Dates: 2018-12-09

Hi TangoI just want to say thank you for organising the trip for us.We all had a wonderful time and Anna was fantastic. And also Mr Cheng driver I may have got the surname wrong he was very nice too.I will do a review on tripadvisor shortly. Many thanks again Emily Chiu   Read more >>

Customer: Emily ( Hong Kong SAR )

Itinerary: Tailor-made 6-day Harbin Tour

Tour Dates: 2018-01-29

Hi Tango,I am writing to compliment the driver and the tour guide for our Harbin trip  few weeks ago. They were both very helpful and professional. Especially Mr.Lu, the driver, who went above and beyond to make our few days in extreme cold Harbin warm and wonderful.I will not hesitate to recommend your compan...  Read more >>

Customer: Guat ( Australia )

Itinerary: 3-day Harbin Ice Festival Tour

Tour Dates: 2018-01-26

Cathy,Thank you for your note- yes we have returned safely.We had a great time, our guide Ashley was great and so was the driver. Ashely went the extra length to get us tickets to the Harbin Theatre and was very helpful.We were met at airport as promised and everything went smoothly.I would definitely recommend your compan...  Read more >>

Customer: Warren ( Australia )

Itinerary: 3-day Harbin Ice Festival Tour

Tour Dates: 2018-01-26

Dear Tango Tan,Pauline and I just returned from our wonderful trip to China.Our tour of Harbin ( tour code: TT170304001) was very interesting and enjoyable.Our tour guide Julian was very helpful and informative. He was reliable and always punctual as was Mr Yung our driver.The extreme cold made it a new and interesting...  Read more >>

Customer: Alan ( Australia )

Itinerary: 5-day Harbin Winter Adventure Tour

Tour Dates: 2018-01-22

Dear Mr. Lee,We are back home. We shall never forget this marvelous town and their ice creations.Special thanks to Ana (guide) that was kind, effective and with a big knowledge. Driver was also very efficient.Finally, thanks to you, Mr. Lee for organizing this nice trip; you have very good collaborators and service provider...  Read more >>

Customer: Joseba ( Spain )

Itinerary: 4-day Harbin Ice Festival Highlights Tour

Tour Dates: 2018-01-20

Hi Cathy,We are back here in Manila, safely. We thank you for the opportunity to experience Harbin - definitely bucket-list worthy!Our driver, though cannot speak english is one who is genuinely protective (caring). Mr. Zhang (i think), often would be around us when necessary to veer us away from rowdy crowds or any danger...  Read more >>

Customer: Redentor ( Philippines )

Itinerary: Tailor-made 6-day Harbin Winter Adventure Tour

Tour Dates: 2018-01-16

Hi Tango,We filled out the feedback form but there was no space left for more feedback.So I am writing more feedback via email here.Overall the tour was very good. The guide Debby worked very hard and was very professional. The driver Mr. Liang was a very good driver and navigated tricky road conditions very well. We were...  Read more >>

Customer: Noel ( Australia )

Itinerary: 5-day Harbin Winter Adventure Tour

Tour Dates: 2018-01-07


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